For free service, you have to call us within the validity of AMC period at your nearest service centre.
Terms & Conditions
It is understood that the equipment is in good electrical and mechanical condition on the date of this agreement.
During the tenure of this agreement, the Company will repair the system any number of times it gets defected.
For 1 year AMC of Model - Prime & Ultra pure water purifiers if the following spare parts - UV lamp,
circuit & adaptor (Ultra pure) are not in a repairable condition, then customers will have to pay for the
new spare parts against the damaged ones. But for 3 years AMC of the above mentioned models, no
extra charge will be applicable.
For both 1 year & 3 years AMC (with spare parts) of all Chimney models, it is inclusive of all spares.
During the tenure of this agreement, Company will provide 3 free services per year for all Chimney
and Water purifier models.
This agreement does not cover the labour or material to repair damage or injury to such equipment
caused by fire, accident or abuse, neither does this agreement provide for refinishing of external parts.
Our responsibility ceases if the equipment is repaired or interfered by any person other than our